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To achieve our vision of positively impacting the lives of our social housing tenants, we are guided by a range of policies and strategies that help to offer us direction.

All documents

ForHousing Involved Tenant Recognition Rewards and Incentives Framework
ForHousing Involved Tenant and Resident Code of Conduct
Complaints And Feedback Group Terms Of Reference
Community Voice Terms of Reference
Customer Scrutiny Terms of Reference

Customer Strategy
Homes Strategy
Strategic Roadmap
Resources Strategy
The ForHousing Strategy 2023-2028
ForHousing Strategy – a review of year two 2024/25
ForHousing Strategy – a review of year one 2023/24

ForHousing Regulatory Judgement
TSM Perception summary friendly report 2024-2025
VFM Self Assessment
Disability Pay Gap 2025
Gender Pay Gap 2025
Ethnicity Pay Gap 2025
Environmental, Social and Governance Report 2024/25
Annual Report and Financial Statements 2024 – 2025
Annual Complaints Performance and Service Improvement Report 2024/2025
How we spend rent 2024/25
Partner Code of Conduct
Terms and conditions
Housing Ombudsman Self-Assessment – September 2025
Annual Complaints and Service Improvement Report
Damp and Mould Self Assessment

Remedies & Compensation Policy
Environmental Policy
Shared Ownership Management Policy
Tax Policy
Communal Areas Policy
Anti-Social Behaviour Policy
Tenure Policy
ForFutures (Salford) Local Lettings Policy
EDI Policy
Anti-Fraud, Anti-Corruption and Anti-Bribery Policy
Whistleblowing Policy and Speaking Up Arrangements
Modern Slavery Statement
Complaints Policy
Allocations Policy
Domestic Abuse Policy
Damp and Mould Policy
Safeguarding Policy
Fixed Term Tenancy Policy
Neighbourhood Management Policy
Repairs and Maintenance Policy
Rent & Service Charge Income Collection Policy
Recharges Policy
Adaptations Policy
Data Protection Policy

Electrical safety information 2025
Lifts safety leaflet
Anti-Social Behaviour Policy
Fire safety – stay safe guidance
Gas safety information leaflet
Anti-Social Behaviour Handbook
Damp and mould information leaflet
Building safety information leaflet
Fire safety – Evacuation guidance
Asbestos information leaflet

Scrutiny on Pest Control
Tenant Responsibility Repairs
Noise Nuisance
12 Month Review of the ForHousing Strategy
Damp Mould and Condensation
Complaints Management
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